FAQ: Everything You Want to Ask Before We Start
MOQ, timelines, IP, certifications, confidentiality, payment — 10 frequent questions answered directly. Missing yours? Contact us for a reply within 1 business day.
Is MJX a solution provider or a factory? Do you sell finished products?
MJX is an MCU chip solution provider and PCBA design house. We build solutions only — never finished goods: no mass production of end products, no retail, no consumer brand of our own, so we never compete with clients. We own schematics, PCB, firmware, app and compliance; you own product definition, sales and brand.
What is your MOQ?
Ready-made supply: 500–1,000 boards; light customization: no threshold for prototypes (3–5 units), pilot runs from 300–1,000 units; robot programs are project-based. Low-volume pilots are genuinely welcome — scale after validation.
What’s the typical development timeline?
Light customization (housing/parameters): 7-day evaluation, 20–35 day prototypes, 30–45 day pilot; deep customization (with app): 60–90 days; robot platforms: first build in 45–70 days. Start 60 days before peak season.
Who owns the IP?
Light customization includes a usage license; buyout agreements transfer schematic, PCB source and firmware source in full. In all models, your product definitions and sales data remain 100% yours.
What do you need for a quotation?
Tell us: ① product type with reference sample/link; ② desired differentiators; ③ expected annual and first-batch volumes; ④ target markets (compliance). Assessment and quote typically within 1–3 business days.
Do you support certifications (CE/FCC/UL/RoHS)?
Yes. Designs follow target standards from day one (creepage, flame-retardancy, EMC), and most categories have reusable certification templates. Independent certificates are supported via partner labs in ~3–6 weeks.
How is confidentiality handled?
Mutual NDA before technical exchange; client-segregated project archives; source-code escrow and audits supported. Our processes are proven through years of major-brand programs.
Can we buy ready-made controller boards?
Yes — flame lamps, massagers, pet feeders and stair lights have stock controllers with logo silkscreen and parameter customization. See each solution page.
What are payment terms?
Custom projects: 30–50% advance, balance by milestone after prototype acceptance; volume orders: 30% deposit + 70% before shipment. Corporate transfer and international T/T accepted, per contract.
How is quality assured?
ISO 9001 throughout, first-pass yield ≥ 98.5%; in-warranty failure analysis and replacement free of charge; production fixtures and SOPs delivered with on-site line debugging support.
Ready to Start?
Send your product requirement — our engineering team responds within 1 business day with a free assessment and quotation.
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+86 192-3286-6955 Email
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Mon–Sat 9:00–19:00 (GMT+8)
Mon–Sat 9:00–19:00 (GMT+8)
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